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Our 2nd edition of the Psychology of Human Error report has the answers.
In July 2020, we published a study with academics at Stanford University, looking into why mistakes happen at work and the impact these mistakes had on cybersecurity. The world was at the peak of the global pandemic.
Now, 18 months on, we wanted to see what’s changed. We’ve once again collaborated with Jeff Hancock, Professor at Stanford University and expert in trust and deception online, to explain the psychology behind human error at work, how factors like Zoom fatigue hinder people’s abilities to stay focused, and what this means for company security.